Privacy Policy

1. Who We Are

Daszle Pty Ltd (ABN: 69 683 021 420) is an Australian technology company that provides an AI-powered resume and cover letter building platform. We operate as an entity subject to Australian privacy law. Our principal place of business is in Australia, and all data processing activities are conducted in accordance with Australian law.

If you have any questions or concerns about this policy or our privacy practices, please contact our Privacy Officer at [email protected].

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register for an account, use our Services, make a purchase, or contact us. The categories of personal information we may collect include:

We do not collect sensitive information (as defined under the Privacy Act 1988) such as racial or ethnic origin, political opinions, religious beliefs, health information, or criminal records, unless you voluntarily include such information in your resume content, in which case it is processed solely for the purpose of generating your requested documents.

3. How We Collect Your Information

We collect personal information through the following means:

• Direct interactions: When you create an account, fill in forms, use the resume builder, or contact us directly.
• Single Sign-On (SSO): When you authenticate using Google, LinkedIn, or Apple, we receive your name, email address, and profile picture from those providers in accordance with their respective privacy policies.
• Automated technologies: As you interact with our website, we automatically collect technical and usage data through cookies, server logs, and similar technologies.
• Third parties: We may receive information from payment processors (Stripe), analytics providers, and authentication providers.

4. How We Use Your Information

We use your personal information only for the purposes for which it was collected, or for directly related purposes that you would reasonably expect. Our primary uses include:

• Service delivery: To create, manage, and maintain your account, and to provide the resume and cover letter building services you have requested.
• AI content generation: To process your professional data through our AI systems to generate resume summaries, cover letters, ATS analysis, and career advice.
• Payment processing: To process subscription payments and one-time purchases through our payment processor, Stripe.
• Communications: To send you service-related notifications, account alerts, and, where you have consented, marketing communications.
• Security and fraud prevention: To protect the security of our platform and detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Legal compliance: To comply with our legal obligations under Australian law.
• Service improvement: To analyse usage patterns and improve our products and services using anonymised and aggregated data.

5. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our platform, subject to strict confidentiality obligations. These include:

• Stripe Inc.: For payment processing. Stripe's privacy policy is available at stripe.com/privacy.
• Google LLC: For SSO authentication and AI services. Google's privacy policy is available at policies.google.com/privacy.
• LinkedIn Corporation: For SSO authentication. LinkedIn's privacy policy is available at linkedin.com/legal/privacy-policy.
• Apple Inc.: For Sign in with Apple authentication. Apple's privacy policy is available at apple.com/legal/privacy.
• Cloud infrastructure providers: For hosting and data storage services, operating under data processing agreements.

We may also disclose your information where required by law, court order, or regulatory authority, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

6. Overseas Disclosure

Some of our third-party service providers are located outside Australia. Under Australian Privacy Principle 8, before disclosing your personal information to an overseas recipient, we take reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to your information.

Our primary overseas service providers are located in the United States. These providers maintain privacy and security standards that are substantially similar to, or exceed, the requirements of the Australian Privacy Principles.

7. Data Security

We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit using TLS/HTTPS protocols
• Encryption of sensitive data at rest
• Secure authentication mechanisms including OAuth 2.0
• Regular security assessments and vulnerability testing
• Access controls limiting data access to authorised personnel only
• Secure payment processing via PCI-DSS compliant Stripe infrastructure

While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you delete your account, we will delete or anonymise your personal information within 30 days, except where we are required by law to retain certain records (for example, financial transaction records, which we retain for 7 years in accordance with Australian tax law).

9. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights in relation to your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate, out-of-date, incomplete, or misleading personal information we hold about you.
• Deletion: You may request deletion of your account and associated personal information, subject to our legal retention obligations.
• Complaint: You have the right to make a complaint about our handling of your personal information to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our Services.

We use the following types of cookies: essential cookies (required for the platform to function), analytics cookies (to understand usage patterns), and authentication cookies (to maintain your logged-in session). You may configure your browser to refuse cookies, but this may affect the functionality of our Services.

11. AI and Data Processing

Our Services use artificial intelligence and machine learning technologies to generate resume content, cover letters, and career advice. When you use these features, your professional data is processed by our AI systems to generate the requested outputs.

Career Plexus may use anonymised and aggregated usage data to improve the performance, reliability, and functionality of the Services. However, Career Plexus will not use your personal documents or identifiable personal information to train artificial intelligence models without your explicit consent.

You acknowledge that:

• AI systems operate using probabilistic models and outputs may not always be accurate or complete
• outputs may resemble publicly available information
• similar outputs may be generated for multiple users
• you are responsible for reviewing and verifying all AI-generated content before use.

For more detail on responsible use of AI-generated content, please see our Terms of Use.

12. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by sending you an email notification. Your continued use of our Services after the effective date of the revised policy constitutes your acceptance of the changes.

14. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact our Privacy Officer:

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.